VELDA ROSE RESORT HOTEL & SPA

By Hidden Vacations User from ARKANSAS • NASTY

Overall Rating: 2   Location [2] • Room [2] • Service [2] • Value [2]

I WILL NEVER RECOMEND ANYONE TO STAY AT THIS NASTY RESORT. IF THAT IS WHAT YOU WANT TO CALL IT. WE FINALLY HAD TO MOVE TO OUR FORTH ROOM IN THIS PLACE. THE ROOMS WERE GROSS THERE WAS MILDEW AND MOLD ALL OVER THE SHOWER CURTAIN, THE TV'S WERE SO OLD THAT THEY HARDLY WORKED,STAINS ON THE JUST CHANGED BED SHEETS AND PILLOW CASES THIS WAS AFTER THE THIRD ROOM. TRASH WAS ON THE FLOOR AND ASHES ON ... [more]THE TABLES. THERE WAS DOGS EVERY WHERE IN THE ROOMS, LOBBY, AND HALLWAYS. WE WENT TO THE SPA THE LADY ASKED ME ON THE PHONE A WEEK BEFORE WE ARRIVED IF I WANTED TWO WOMEN OR WHAT AND I SAID TWO WOMEN BECAUSE MY HUSBAND DOES NOT WANT A MAN RUBBING ON HIM. HE DID NOT GET TO RELAX. THEY MESSED UP AND GAVE HIM AM MAN. THIS WAS THE WORSE PLACE WE HAVE EVER STAYED AT. WE HAVE BEEN OVER THE ROAD DRIVING TRUCKS AND STAYED AT ALOT OF PLACES. THERE IS A DIFFERENCE IN OLD AND JUST PLAIN NASTY. [less]
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By Hidden Vacations User from Waterloo, IA • Never Again!

Overall Rating: 4   

First, the positives: We did swim in the pool and it was not a bad experience. The architecture in the lobby was interesting and very old-fashioned. A nice touch.

The negatives: When we showed up an hour after check-in time, our room still was not ready. The lounge and restaurant were both closed (Saturday afternoon) and there was nowhere in the lobby to get a Coke or other vending... [more]. We had to use the Coke machine behind the front desk area which was actually in an employee-only area! We went down the street to grab lunch while we were waiting and it ended up being about 2 hours. They ended up just assigning us another room. Keep in mind we had confirmed our reservations the day before so this should not have been a problem. I agree with the previous comments about the elevators being a problem. Not only were they slow and inefficient, they didn't seem safe and were dirty. Once we got to our floor, there was a housekeeping cart abandoned in front of an empty room. We called the front desk and were informed that the housekeeper had walked off the job in the middle of her shift, and yet no one from management bothered to go close up the room and move the cart (let alone finish cleaning the room...). They had evidently overbooked for the weekend and they just didn't have the staff to take care of everything. Our room was hardly clean, smelled of smoke and mildew. We specifically requested a non-smoking room and it was marked as such, but it sure didn't smell that way. The balcony seemed unsafe with concrete breaking away at the edges and some rebar was exposed. I would not let my child go out there because of my concerns about his safety. The most interesting thing was the chickens in the parking ramp. Yes, chickens. Evidently there was some kind of convention that weekend having to do with chickens. Thank God they didn't let them in the hotel but the stench near the entrance was bad enough. We thought that by choosing an historic, independent hotel, we would have a better experience than going to one of the little chain hotels. Bad choice. I would recommend sticking to one of the chain hotels on the main highway. [less]
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By • elevators are a nightmare

Overall Rating: 4   Location [8] • Room [4] • Service [4] • Value [2]

The most annoying thing about this hotel is the elevators. at times it took me up to 20 minutes just to go to my car an the parking deck. It took 7 or 8 minutes just for the elevator to make it to your floor after you pressed the button, then it would stop at every floor, and then at other times it would skip floors that needed to be stopped at. security doors were not locked at 11:00 like stat... [more]ed becouse I came in them at 1:00 am. oh yes at one point I got tired of waiting for elevator so I decided to walk up the 6 flight of stairs to see if it was faster and I beat my husband to the room by 4 or 5 minutes.( I don't recommend any one trying to climb the 6 flights of stairs either, it was RUFFF. will never stay again. [less]
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