PROVIDENCE BILTMORE HOTEL

By • Just say NO!!!

Overall Rating: 2   Location [2] • Room [8] • Service [2]

Don't bother to plan ahead so that you are sure to get what you want. Don't bother to confirm before going either. Nothing you do will help, they will bump you in a heartbeat. After reserving a month in advance, and confirming days ahead, after checking in (not even while standing at the front desk), you will find youself put into any closet they decide to place you. No mention of any e... [more]rror or problem, no concern or adjustment when you arrive. They will wait to see if you will accept this deception and still pay the price of the luxury suite. All you will get is a "Gee, we're sorry, but there is nothing we can do.".

The linens and bedding, while being of high quality, were stained and spotted.

The parking, $25.00 a night, is much to high for guests. They say it is for the valet service, but you would pick this hotel because it is within walking distance of where you would want to go so that there is not much need for the valet.

The restaurant, while seated in under 15 minutes with no reservation, took almost 2 hours to receive food, but giving credit where credit is due was very good, everyone enjoyed their meals.

Not worth the aggravation, frustration or price. [less]
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By mlisakelley from Phoenix, AZ • Perfect weekend getaway!

Overall Rating: 10   Location [10] • Room [10] • Service [10] • Value [10]

I went to college in Providence. I walked by the Biltmore everyday, and said to myself that one day I would stay there.

This May my dream came true!

The experience could not have been better. It was like a second honeymoon for my Husband and I. We have a 17m old daughter and this was the first time we were able to have a weekend alone since her birth.... [more]r />
We were booked into a king suite with a beautful city view, a flat screen TV (my Husband was in love) and a very nicely appointed sitting room.

The bed was the most comfortable bed we have ever slept upon, and the staff was warm and professional.

We will never stay any where else when we travel back to Providence! [less]
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By folsmnancy from Folsom, CA • Romantic Getaway

Overall Rating: 8   Location [10] • Room [8] • Service [8] • Value [6]

We loved the historical look.
History everywhere in the lobby and close by attractions.
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