Best Value Inn-Austin South

By • Quality at a fair price

Overall Rating: 8   Location [10] • Room [8] • Service [8] • Value [10]

I enjoyed the extra service, especially at Breakfast with the homemade waffles, great breakfast. When I needed something, the staff was very helpful and cheerful about it.
Was this review helpful to you? → YES / NO

By Hidden Vacations User from Houston, Texas • Bad Service

Overall Rating: 2   Location [4] • Room [2] • Service [2] • Value [6]

We stayed in this hotel on October 15, 2005. The hotel was smoke filled, the lobby and all floors. We were given a smoking room, we had requested a non-smoking. The room had less smoke than the lobby and halls. Our car was broken into that night, I do know this is not the hotels problem, but mine. My complant is that the desk person on the morning of the 15th said he did not know how to reach ... [more]the police department, only to call 911, after complaining he did give me a phone book so I could look up the number (311) to call. I would like the desk person to give a little more help to the guest that have be robbed. [less]
Was this review helpful to you? → YES / NO

By wmchilton@sbcglobal.net from Dallas, TX • DO NOT STAY HERE!!!

Overall Rating: 2   Location [4] • Room [2] • Service [4] • Value [2]

Where should I start??? Maybe with the misreported rates?, Maybe the Black Mold on the air vents? The peeling paint? baseboards coming off, 10 layers of paint-overs....tiny 17in TV's...The "hot breakfast"(quoted as the "BEST hot breakfast in town") that consisted of powdered scrambled eggs, with cheap(small) sausage bisquits, stale raisin bran, only beverage was coffee, th... [more]e several day old pastrys from Sams??? Or maybe the room doors that do not lock??? How about the fire extinquishers that were out of date? Paper thin walls(all the better to catch whats going on in the next room)......I really don't know where to start, other than to tell others to avoid this place....on either side on this "fine" establishment are 2 nice hotels, $10-15 a night cheaper, and with a real restuarant on site! I am usually not that picky about a place, just to flop for the night, but this was a really horrible place. Pay no attention to there quoted rates online(not to mention Austins room and board tourist tax). We were actually charged $69.95 a night for 2 persons, 2 double beds!!! For this dump? Come on now....No don't come, leave quickly!!! [less]
Was this review helpful to you? → YES / NO