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By Hidden Vacations User from Missouri • SO Much Wrong!! SO little Savings!

Overall Rating: 2   Location [6] • Room [2] • Service [8] • Value [2]

Very Disappointed and definitely not worth the $75+ going rate! Looked like a nice hotel from the outside but definitely needed better housekeeping and maintenance staff. Only good thing was the front desk staff who were very helpful and the bed was actually comfortable. Cons-- room was filthy; had to ask that new sheets be placed on both beds (I'll spare you the details), carpet had not b... [more]een vacuumed in quite some time, non-smoking room had cigarette burns in the bedspread and smelled like smoke, no remote control, room had towels for only 2 people so had to ask for more, alarm clock went off at 6am, jacuzzi was lukewarm and did not have working jets, pool was clean but too cold for the kids. My son liked the hot waffles for breakfast--- too bad the waffle timer didn't work and burned most of them!! Wished I would have paid just a little more to stay at a better hotel. [less]
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By Hidden Vacations User from Lincoln, NE • What a dump.

Overall Rating: 2   Location [8] • Room [2] • Service [2] • Value [2]

Pool was filthy. Room carpet was sticky. Charged my VISA for nights not stayed. No building locks, marginal safety. Not worth it for any family. STAY AWAY.
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By Kelly from Washington, DC • I recommend it

Overall Rating: 10   Location [8] • Room [10] • Service [10] • Value [10]

	Great staff
	none

This hotel was a great value. The staff was excellent and they went beyond the call of duty We were pleasantly suprised at the locations ease at getting around Kansas City. New Management has really improved things at the hotel. The amities have all been upated and the beds are super comfy!
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