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By • Not Impressed

Overall Rating: 4   Location [4] • Room [2] • Service [2] • Value [6]

There were several dislikes. First, I was assigned to an unclean room that had been freshly painted. The front desk clerk failed to provide this small bit of information upon check-in. There were, however, no problems moving us to another room. That room was acceptable but both the bathroom floor and tubs had a slippery substance on them and the bed had a peculiar odor. Upon check-out, I lear... [more]ned that the hotel was not giving late check-outs and that my room key had been deactivated prior to 10:00 AM; at least one hour before the scheduled check-out time. The finaly straw was when I arrived at my room prior to the scheduled check-out time to find my door open. Upon questioning management officials, the maid was located. When questioned, she said that she was coming right back. I was not at all impressed with this hotel. [less]
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By • Great location.

Overall Rating: 6   

The hotel was in pretty good shape, but not great for it to be so new. They said it was going to be renovated soon. The breakfast left something to be desired. The coffee never was fixed right. The location was very close to downtown, but not too close. The room was nice and roomy with a couch and chair. Not bad for the price.
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By • Not a good experience

Overall Rating: 4   Location [10] • Room [6] • Service [2] • Value [6]

The front desk manager was extremely rude. When approached with a problem, she just got hateful and refused to assist us at all. She basically told us she didn't need our business. Others would take our place, but she would not refund our money either.
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