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By Hidden Vacations User from Chicago • Avoid if you care about service

Overall Rating: 4   Location [10] • Room [8] • Service [2] • Value [4]

Sound insulation is horrendous. You hear every single word the guy next door is saying.
Terrible service. Breakfast comes without sugar, no hot water for the tea (2 out of 5 breakfast deliveries). After calling twice to request the hot water, it arrives 45 minutes later (service person: "I am sorry I just woke up").
Make a request for a room cleaning, find your room not c... [more]leaned by the end of the day.

These are just some of the service issues that are plaguing this hotel, which does not deserve its "Renaissance" title. [less]
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By funkytroll from Chandler, AZ • Great place

Overall Rating: 10   Location [8] • Room [10] • Service [10] • Value [8]

I recently stayed at the Renaissance. It is not on the strip, so it is a little cheaper sometimes than the strip properties. It is an easy walk next door to the tram, which will take you to the strip. The hotel is spacious, clean and very service friendly. The deco is wonderful. This is a place I would definitely come back to. Rooms have free high speed internet and you can go wireless around the ... [more]pool. [less]
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By Hidden Vacations User from Redondo Beach, CA • Great Getaway Spot

Overall Rating: 10   Location [8] • Room [10] • Service [10] • Value [10]

I love the rooms. Very comfortable beds and very pleasing decor.

The pool could be larger, but the fitness room is great. Free bottle water is a plus.
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